Deploy Diagnostics
The Deploy Diagnostics page enables a quick view of all services and utilities installed on computers as well as service status (updated or outdated), and provides options to update/reinstall services in a few easy steps.
Each cell displays the current version installed for each component/service.
Missing or stopped services will display Service Not Found or Service Stopped in red text.
Missing components will display Needs Install in red text.
Outdated component versions will display the outdated version in orange text.
Failed component installations will display the Failed message with an orange cell background.
Services with outdated or expired modules/components/license will display the 
icon.
icon.Hover your mouse on the icon to display the tooltip that lists what is outdated or has expired.
icon to display the tooltip that lists what is outdated or has expired.To resolve issues with missing/outdated components and missing/stopped services:
1. Click on a computer name to select a single computer, or click Select All to select all computers. Only online computers will be selected.
2. Click Retry to Retry Failed Actions or Clear All Failed Actions. This option is only available when there are actions that have failed or pending.
3. Click Actions to perform Refresh Status, Update/Reinstall, or Utility Actions.
> Refresh Status – Click to refresh the status of the selected computer(s).
> Update/Reinstall
~ Update Components – Click to update outdated/expired components/modules/licenses.
~ Reinstall Components – Click to reinstall components.
~ Start Services – Click to start the stopped services.
> Utility Actions
~ Update Cache Server – Click to upgrade cache server to the latest version (when available).
> Maintenance Mode:
~ End Maintenance – Click to end the Maintenance Mode.
Computer List (Windows)
To display online or all computers, click 
and click Online Only, then select any of the following criteria: All, All Issues, Missing Components, Outdated, With Installed Utilities, With Service Stopped, With Service Disabled, With Failed Status, or Expired Component License.
and click Online Only, then select any of the following criteria: All, All Issues, Missing Components, Outdated, With Installed Utilities, With Service Stopped, With Service Disabled, With Failed Status, or Expired Component License.The following information is displayed:
• Computer – Displays the computer name.
• Policy – Displays the current policy for the computer.
 | A policy that is outdated will be displayed in orange text with an Outdated tooltip. |
• Group – Displays the group to which the computer belongs. By default, the computer is assigned to the Default group.
• Tags – Displays all tags assigned to the computer.
• Last Seen – Displays when the computer last checked in online.
• Deploy Agent – Displays the version of Deploy Agent installed on the computer.
• Applications/Windows Updates – Displays version of Applications/Windows Updates installed.
• OS Deployment – Displays version of OS Deployment installed.
• Analytics – Displays version of Analytics installed.
• Anti-Virus – Displays version of Anti-Virus installed.
• Cache Server – Display the version of Cache Server installed on the computer.
Action Toolbar for Computers
To view the Action Toolbar for a computer, click on the computer name.
Actions
• Computer Actions – Click Remote to perform remote actions on the selected computer, Shutdown the computer, or Restart the computer.
Remote actions include:
> Log off User – This option forces users to log off during RDP/VNC remote sessions. Once you have enabled this option, you can select to warn the user before being logged off and set up to a maximum of 5 minutes to allow the user to save their current work. Otherwise, the active user will be logged off and any unsaved work will be lost.
If the computer is online, you have the option to set the schedule for Restart/Shutdown. To configure more options, click Restart or Shutdown and click Options. Refer to Schedule for more information.
> RDP
> VNC
> VNC Setup
 | VNC should be installed on the target computer as well as the computer where Deploy console is run. If VNC is not installed on the machine where Deploy console is run, you cannot connect to the targeted computer. Complete the following steps to install and set up VNC on the target computer: 1. Click VNC or VNC Setup. You will see a list of computers without VNC on the network. 2. Select a single computer by clicking on the name of the computer. To select multiple computers, use CTRL+CLICK or SHIFT+CLICK (CMD+CLICK for Mac). To select all computers, click Select All Computers. 3. Click Next. 4. Enter a password then click Setup. This will install VNC on the target computer. When the target computer you are connecting to is active and currently logged on, the user will be prompted to approve the request to connect. When there is no response to the request to connect within 60 seconds, the request is denied. When the target computer is logged on but locked, the request to connect is automatically allowed. 5. Click OK to complete the setup for remote connection. VNC is now set up. |
> View Screen – Click to view the screen(s) of the selected computer. If there are multiple monitors attached to the computer, select to view any monitor (1 or 2) or all monitors. You can also set to refresh the view every X seconds.
• Actions – Click to perform any of the following actions:
> Refresh Status
> Update Components
> Reinstall Components
> Start Services
> Update Cache Server
> End Maintenance
• Tag Computer – Displays the tags assigned to the computer, or assign new tags if desired.
• Change Group – Click to change the Group that the computer is assigned to.
To create a new group, type the name of the new group you wish to create in the Create New Group field and click +.
• Change Policy – Click to change the policy assigned to the computer.
After changing the policy assigned to computers, click 
to save your changes.
to save your changes.• Set as Cache Server – Click to set the computer as cache server. This saves internet bandwidth by downloading software updates and Windows Updates and distributing them to computers, removing the need for the computers to perform their own individual downloads.
> Use for Anti-Virus Definitions Updates – Click to set the computer as cache server for Anti-Virus Definitions Updates.
• Set as Last Man Standing – Click to set the computer as Last Man Standing (LMS).
 | Computers that have been set as Last Man Standing will display the  icon.Computers assigned as Last Man Standing are used to wake up offline computers on the same sub-network. Last Man Standing computers need to remain online when performing Wake-on-LAN. |
• Remove Agent – Click Remove Agent to remove the Deploy Agent and all services from the target computer. When the Deploy Agent is removed, you will need to re-install it on the computer to see the computer on the console.
You can perform actions for multiple computers by clicking on 
beside the computer name in the Action Toolbar, and choosing to display the list of computers by categories: By Computer, By Group, By Tag, By Policy. Select the computers from the drop-down list and click Select Computers, or click Select All Computers to select all the computers. Only online computers will be reflected in the Action Toolbar.
beside the computer name in the Action Toolbar, and choosing to display the list of computers by categories: By Computer, By Group, By Tag, By Policy. Select the computers from the drop-down list and click Select Computers, or click Select All Computers to select all the computers. Only online computers will be reflected in the Action Toolbar.Computer List (Mac)
To display online or all computers, click and click Online Only, then select any of the following criteria: All, All Issues, Outdated, With Failed Status, or Expired Component License.
and click Online Only, then select any of the following criteria: All, All Issues, Outdated, With Failed Status, or Expired Component License.The following information is displayed:
• Computer – Displays the computer name.
• Group – Displays the group to which the computer belongs. By default, the computer is assigned to the Default group.
• Tags – Displays all tags assigned to the computer.
• Last Seen – Displays when the computer was last seen online.
• Deploy Agent – Displays the version of Deploy Agent installed on the computer.
Action Toolbar for Computers
To view the Action Toolbar for a computer, click on the computer name.
Actions
• Computer Actions – Click Shutdown, or Restart the computer.
• Actions – Click to perform any of the following actions:
> Refresh Status
> Update Components
• Tag Computer – Displays the tags assigned to the computer, or assign new tags if desired.
• Change Group – Click to change the Group that the computer is assigned to.
To create a new group, type the name of the new group you wish to create in the Create New Group field and click +.
• Remove Agent – Click Remove Agent to remove the Deploy Agent and all services from the target computer. When the Deploy Agent is removed, you will need to re-install it on the computer to see the computer on the console.
• Delete Computer – This option is only available for offline computers. Click to delete a computer. This option will only delete the computer from the console but not uninstall the Deploy Agent from the computer.
If Deploy Agent is still installed, the computer will report back again when it comes online.
You can perform actions for multiple computers by clicking on beside the computer name in the Action Toolbar. Select the computers from the drop-down list and click Select Computers, or click Select All Computers to select all the computers. Only online computers will be reflected in the Action Toolbar.
beside the computer name in the Action Toolbar. Select the computers from the drop-down list and click Select Computers, or click Select All Computers to select all the computers. Only online computers will be reflected in the Action Toolbar.